Shipping policy

Shipping Policy

Thank you for shopping with us. Below you will find important information regarding our order processing and shipping timelines.

Order Processing Time

All orders are processed within 48 hours (2 business days).
Orders are not shipped or delivered on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly extended. If there is a significant delay with your order, we will contact you via email.

Shipping & Delivery Time

Once your order has been processed and shipped, the estimated delivery time is:

Delivery Time: 2–5 business days

Please note that delivery times are estimates and may vary depending on your location, carrier performance, weather conditions, or customs clearance.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take up to 24 hours to become active.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us at support@vibe-beauty.com. We will work with the carrier to help resolve the issue as quickly as possible.

Damaged Items During Shipping

If your jewelry arrives damaged, please contact us within 48 hours of delivery and include clear photos of the item and packaging so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, please contact us at:
support@vibe-beauty.com